Terms of Use
Last updated: May 19, 2026
Agreement to Our Legal Terms
These Terms of Use ("Legal Terms") constitute a legally binding agreement between you and Calzy ("Company", "we", "us", or "our") concerning your access to and use of the Services.
Calzy is an AI receptionist and scheduling automation platform that helps businesses manage bookings, customer communication, reminders, and calendar workflows.
By accessing or using the Services, you agree to be bound by these Legal Terms. If you do not agree with these Legal Terms, you must discontinue use immediately.
We may update these Legal Terms from time to time. Continued use of the Services after updates means you accept the revised Terms.
We recommend printing or saving a copy of these Legal Terms for your records.
1. Our Services
Calzy provides AI-powered scheduling, booking, customer communication, reminder, and automation tools for businesses and professionals.
The Services may integrate with third-party platforms including Google Calendar, messaging services, and communication channels such as:
- Web chat
- SMS
The Services are intended for lawful business and scheduling purposes only.
Users accessing the Services from outside their local jurisdiction are responsible for compliance with local laws.
2. Intellectual Property Rights
Our Intellectual Property
We own or license all intellectual property rights in the Services, including:
- Software
- Source code
- Databases
- Branding
- Logos
- Designs
- Text
- Graphics
- Features
- Functionality
All content and trademarks are protected by intellectual property laws.
Your Use of the Services
Subject to compliance with these Legal Terms, we grant you a limited, non-exclusive, revocable, non-transferable license to use the Services for your personal or internal business use.
You may not:
- Copy
- Reproduce
- Sell
- Republish
- Distribute
- Reverse engineer
- Exploit
any portion of the Services without our written permission.
Feedback and Suggestions
If you provide feedback, suggestions, ideas, or recommendations regarding the Services, you grant us the right to use them without restriction or compensation.
3. User Representations
By using the Services, you represent and warrant that:
- You have legal capacity to agree to these Terms.
- You are at least 18 years old.
- You will not use the Services for illegal purposes.
- You will comply with applicable laws and regulations.
- Information you provide is accurate and current.
If you provide inaccurate or misleading information, we may suspend or terminate your access.
4. Prohibited Activities
You agree not to:
- Use the Services unlawfully
- Attempt unauthorized access
- Interfere with system security
- Upload malicious code or malware
- Scrape or extract data without permission
- Harass or harm other users
- Impersonate another person
- Circumvent platform protections
- Reverse engineer the Services
- Use the Services to compete with us
- Use automated systems or bots to abuse the platform
- Misuse integrations or connected services
You also agree not to use the Services in ways that violate the policies of connected third-party providers such as Google.
5. Services Management
We reserve the right, but not the obligation, to:
- Monitor use of the Services
- Investigate violations
- Restrict access
- Remove content
- Suspend or terminate accounts
- Protect platform security and integrity
6. Term and Termination
These Legal Terms remain in effect while you use the Services.
We may suspend or terminate access at any time, without notice, if we believe:
- you violated these Terms,
- your use creates risk,
- or your activity harms the Services or others.
We may also discontinue or modify the Services at any time.
7. Modifications and Interruptions
We may change, suspend, or discontinue parts of the Services at any time without notice.
We do not guarantee uninterrupted availability.
We are not liable for downtime, interruptions, delays, or service errors.
8. Governing Law
These Legal Terms are governed by the laws of Latvia.
9. Dispute Resolution
Informal Negotiations
Before initiating formal legal proceedings, both parties agree to attempt to resolve disputes informally for at least 30 days.
Binding Arbitration
If a dispute cannot be resolved informally, it shall be resolved through binding arbitration.
- Number of arbitrators: 1
- Seat of arbitration: Riga, Latvia
- Language: English
- Governing law: Latvia
Restrictions
Disputes must be brought individually and not as part of a class action or representative proceeding.
Exceptions
The following disputes are excluded from arbitration:
- Intellectual property disputes
- Unauthorized access or abuse
- Requests for injunctive relief
- Privacy or security violations
10. Corrections
We reserve the right to correct errors, inaccuracies, or omissions in the Services at any time.
11. Disclaimer
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE."
WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING:
- MERCHANTABILITY
- FITNESS FOR A PARTICULAR PURPOSE
- NON-INFRINGEMENT
We do not guarantee:
- uninterrupted service,
- error-free operation,
- or complete accuracy.
Calzy provides AI-generated outputs and automation features that may occasionally contain errors or inaccuracies.
Users are responsible for reviewing booking details, customer communications, and calendar actions before relying on them.
You are also responsible for maintaining authorized access to any connected third-party integrations, including Google Calendar and messaging platforms.
12. Limitation of Liability
To the fullest extent permitted by law, Calzy and its affiliates shall not be liable for:
- indirect damages,
- lost profits,
- lost revenue,
- lost data,
- business interruption,
- consequential damages,
- or punitive damages.
Our total liability shall not exceed the amount paid by you to us during the previous 12 months, if any.
Some jurisdictions do not allow certain limitations, so some limitations may not apply to you.
13. Indemnification
You agree to defend, indemnify, and hold harmless Calzy and its affiliates from any claims, damages, liabilities, costs, or expenses arising from:
- your use of the Services,
- your violation of these Terms,
- your violation of third-party rights,
- or misuse of integrations and connected platforms.
14. User Data
We may store and process data transmitted through the Services to provide functionality, maintain performance, and improve the platform.
Although we perform backups, you are responsible for your own data and records.
We are not liable for loss or corruption of user data.
15. Electronic Communications
By using the Services, you consent to receive electronic communications from us.
You agree that electronic notices, agreements, disclosures, and records satisfy legal communication requirements.
16. Miscellaneous
These Legal Terms constitute the full agreement between you and us regarding the Services.
If any provision is found unenforceable, the remaining provisions remain in effect.
Failure to enforce any provision is not a waiver of rights.
We may assign our rights and obligations under these Terms.
17. Contact Us
If you have questions about these Legal Terms or the Services, contact us at: